HP DeskJet - Recent Questions, Troubleshooting & Support


make sure you don't have any small pieces of paper stuck in the printer s.gif s.gif s.gif
Paper jams can be real or false. The unit may report a paper jam when there is not any jammed paper, however, the solution to a real paper jam or a false paper jam is the same. WARNING: Jammed paper must be removed using the rear access door and the power cord must be disconnected or a carriage jam or mechanical damage may occur. Do not remove jammed paper from the front of the unit.
  1. Turn off the HP product and turn it so the back of the unit faces you.
  2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
  3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you. Figure 1: Removing the rear access door c00108288.jpg Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
  4. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to buy on this page to order replacement parts.
  5. From the rear access door opening, remove the jammed paper.
  6. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  7. Reinstall the rear access door.
  8. Reconnect the power cord to the unit and turn the unit on. If a carriage stall occurs after clearing the paper jam, resolve the carriage stall.

HP Deskjet F4100... | Answered 2 days ago


You can call hp tech support toll free number - 1-888-256-1911 and they will give you all information regarding to your printer. for more information you can visit HP Customer service.
Hope this will help you better.

HP DeskJet F380... | Answered 2 days ago


Hello there Andoni,

What particular model of the HP F4100 series is your printer? For the F4100 series, you can choose among the installation driver here:

http://h20180.www2.hp.com/apps/Lookup?h_pagetype=s-001&h_lang=en&h_client=s-s-r2515-1&h_cc=ca&h_query=HP+Deskjet+F4100+All-in-One+series

Hope this helps.

HP DeskJet F380... | Answered 2 days ago


You can call hp tech support toll free number - 1-800-585-2494 and they will give you all information regarding to your printer. for more information you can visit: HP Customer service .
Hope this will help you better.

HP DeskJet F380... | Answered 2 days ago


Black printer ink in HP Printer may fail to be recognized by the printer. Most times an error message will be sent indicating that something is wrong with the black print cartridge. Sometimes the printer may accept to print with the black ink, but the printouts may have horizontal lines and very illegible letters. In such a case a manual cleaning of the print head should be carried out. In doing the manual cleaning, one should spray Windex heavily on paper towel and wipe off the surface of the print head.

http://en.kioskea.net/forum/affich-40171-printer-not-printing-black

HP Deskjet F340... | Answered on Nov 22, 2019


Click here and select your windows version to download driver

thanks for rating!

HP Deskjet D2360... | Answered on Nov 13, 2019


first of all you need to install the software..these are the steps to install the software please follow the steps below

Two installation options are available when installing the software and drivers from the product CD. The recommended install installs everything your device requires to work, including a suite of software recommended for your installation. The custom install allows you to choose what software to install. The recommended install is designed to work for most users. Use the custom install only if you have one of the following reasons:
  • Low hard disk space on the computer.
  • You do not want the additional software.
  • Errors occur during the recommended installation. NOTE: If errors occur during the recommended install, fix them before doing a custom install.
Recommended install Complete the following instructions to install the software: CAUTION: Do not connect the USB cable until prompted to do so during software installation. HP recommends using a USB cable that is less than 10 feet (3 meters) long. NOTE: Choose unblock or accept on all firewall messages or the install will fail.
  1. Insert the software CD into the CD-ROM drive of the computer. The software installer starts automatically. NOTE: The User Account Control screen might display. Click Continue .
  2. Click Install on the Thank you for purchasing from HP! screen.
  3. Click Next on the Welcome to the Install Wizard... screen.
  4. Click Next on the Do Not Block HP Install Wizard Processes screen.
  5. Select Yes or No on the Automatically Check For Updates screen and then click Next .
    • Choose the Yes (recommended) option to check for updates through an Internet connection.
    • Choose the No option if you do not want to check for updates.
  6. Select Recommended on the Installation Options screen, and then click Next .
  7. Follow the instructions on the screen that displays to finish installing the software.
Custom install CAUTION: Do not connect the USB cable until prompted to do so during software installation. HP recommends using a USB cable that is less than 10 feet (3 meters) long. NOTE: Select unblock or accept on all firewall messages or the install will fail.
  1. Insert the software CD into the CD-ROM drive of the computer. The software installer starts automatically. NOTE: The User Account Control screen might display. Click Continue .
  2. Click Install on the Thank you for purchasing from HP! screen.
  3. Click Next on the Welcome to the Install Wizard... screen.
  4. Click Next on the Do Not Block HP Install Wizard Processes screen.
  5. Select Yes or No on the Automatically Check For Updates screen and then click Next .
    • Choose the Yes (recommended) option to check for updates through an Internet connection.
    • Choose the No option if you do not want to check for updates.
  6. Select Custom on the Installation Options screen, and then click Next .
  7. Select which software to install by selecting or clicking to clear the check box next to each item on the Custom Installation screen. Click an item to see its description and the required disk space. NOTE: You must install the drivers and the HP Imaging Device Functions for the buttons on the front panel to be functional.
  8. Follow the instructions on the screen that displays to finish installing the software.
  9. once the software installation is complete try to print that should work

HP DeskJet F380... | Answered on Nov 06, 2019


  1. Go to HP website. http://welcome.hp.com/country/us/en/support.html
  2. Insert model number.
  3. Download driver.
  4. Double click downloaded file. This will install the driver and software.

HP DeskJet F380... | Answered on Oct 23, 2019


pls uninstall the printer driver from your pc, remove the usb core, turn off your printer and shut down your pc for about 10 min. then put on your pc reinstall your printer driver, if you have another usb cable change

HP Deskjet 6980... | Answered on Oct 14, 2019


HP Deskjet report printing instructions:

HP DeskJet 1280... | Answered on Oct 09, 2019


download driver for your particular operating system
https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-1000-printer-series-j110/4066042/model/4066376

HP DeskJet F380... | Answered on Sep 24, 2019


instal my printer without the cd installer HP Deskjet 1051

HP DeskJet F380... | Answered on Aug 24, 2019


I have the same problem,only pick up some of the paper and then stop.

HP Deskjet 460c... | Answered on Aug 23, 2019


>Check pick up roller trying to pick the paper?>Clean pick up roller.>Check any paper objects struck in side?

HP Deskjet 3745... | Answered on Aug 23, 2019


To scan to Rich Text you will need to have a program that can conduct an Optical Character Recognition (OCR) conversion of your scanners output.

HP Deskjet 2544 All-in-One Printer does not come with OCR included. You can install the OCR using the below link:
1) Open below link and save the OCR software to downloads folder:
ftp://ftp.hp.com/pub/printers/ocragent/hpcom_OCR_140_003.exe
2) Run the file after the download is complete.
3) If there's an error "This update does not support any of the HP device......", do not close the message. This is very important. You'll need to extract the OCR software from the temp install folder.
4) Open your temp folder (usually C:\Users\<username>\AppData\Local\Temp)
5) Open 7z folder
6) Copy folder "ocr_web_pack" to downloads or desktop.
7) Now you can Click OK to close the error message.
8) Open "ocr_web_pack" folder which is copied to desktop and double click the "SETUP.EXE" file.
9) Follow the prompts to install the OCR software.

Enjoy!
http://tinyurl.com/mg28nc3

HP Deskjet 2544... | Answered on Jul 26, 2019


Here is download page from HP
HP Deskjet 3920 Printer - Download drivers
Chose language and OS version. After downloading the file, double click on the downloaded file to start printer setup wizard.

Keep printer unplugged when you start installing files.

HP DeskJet 3930... | Answered on Jul 18, 2019


Unplug from power source and from power supply and remove a small philips screw driver the screw holding the power supply pack in rear of printer. Examine power supply for cracks, reinstall and try againg.
You may need to replace power supply unit.

HP DeskJet 9800... | Answered on Jul 17, 2019


Not familiar with Frontier...most email programs has a "print view" option...if not try highlighting by click & drag across what you want to print, click file at top left,print, selection,ok

HP DeskJet 940c... | Answered on Jul 05, 2019


Dear rowanleigh,

What u have to do is just unistall the printer Driver restart the system then Reinstall the printer driver. and also do one thing delet all the temp files, temporary internet files & run the Disk cleanup tool.


Regards,
Bittu_8


HP DeskJet 3930... | Answered on Jun 26, 2019

Not finding what you are looking for?

-2,756 questions posted

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Clive
Clive

Level 3 Expert

4345 Answers

Ekse

Level 3 Expert

13434 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

HP Office Equipment & Supplies

  • Forum

View Most Popular

  • HP Office Equipment & Supplies
Loading...