Jet Health & Beauty - Recent Questions, Troubleshooting & Support

Hi u cant rely on battery voltage it won'tell u the condition of the batteries....

Jet 3 Ultra... | Answered on Jun 06, 2019

Look here:

Jet 3 Ultra... | Answered on Mar 09, 2019

First of all, you should be aware of your Center-of-Gravity. Many activities require the wheelchair user to reach, bend and transfer in and out of the wheelchair. These movements will cause a change to normal balance, center-of-gravity, and weight distribution of the wheelchair.

To determine and establish your particular safety limits, practice bending, reaching and transferring activities in several combinations in the presence of another individual BEFORE attempting active use of the wheelchair. roper positioning is essential for your safety.

When reaching, leaning, bending sideways or forward, it is important to use the casters as a tool to maintain stability and balance. When you are reaching, leaning and bending forward, position the casters so that they are extended away from the drive wheels and engage wheel locks.

Never attempt to reach an object if you have to move forward in the seat or pick them up from the floor by reaching between your knees. When you're reaching or bending backward, position wheelchair as close as possible to the desired object.

Position the casters so the are extended away from the drive wheels to create the longest possible wheelbase.

Reach back only as far as your arm will extend without changing your sitting position. When another person is tipping the wheelchair, he should grasp the back of the wheelchair on a non-removable part.

Inform the wheelchair occupant before tipping the wheelchair and remind them to lean back.

Be sure the occupant's feet and hands are clear of all wheels and/or any other pinch points.

Jet 1HD Power... | Answered on Dec 08, 2018

They run the pump that sprays the cleaning solution.

Jet Health &... | Answered on Nov 17, 2018

Yes the batteries are defective.

Jet Health &... | Answered on Oct 04, 2018

Hi if u have 2 x 12 volt batteries connected in series :::: this bring the voltage up to 24 volts u can use it ..cheers

Jet Health &... | Answered on Aug 21, 2018

Sometimes it just takes some real elbow grease to remove those. Try two people one on each side.

Jet 3 Ultra... | Answered on Jul 11, 2018

I am assuming you have a Jet 7 with a VSI controller (manufactured by Penny and Giles) with a steady flash of all the speed and profile LEDs (lights). This is a no drive away feature of the VSI if the charger is plugged in. The older Penny and Giles controllers indicate the same flash code.

If you have an on- board charger check to see if it is plugged into the wall. If it is, unplug it and see if the chair runs. Sometimes, you have to remove the back cover and unplug the charger haress at the output of the charger inside the electronics housing (much more difficult). A failed on-board charger can inhibit the VSI controller (no drive away) even if it unplugged from the wall outlet. There is also a charger inhibit harness with a fuse that might have failed. A qualified technician can jumper this harness to bypass and test.

If you have an off-board charger unplug it from the wall or unplug it from the charging port in the front of the VSI. If the chair runs in either case you have a bad charger.

You may also have a bad VSI controller which can be rebuilt or replaced. Start with the basic charger unplug tests and then work your way to the VSI controller. Hope this helps.

Jet 7 Portable... | Answered on Jun 23, 2018

The batteries will discharge below the reference voltage required for the charger to "see" the batteries if left uncharged for more than a month or more. You have to carefully bring the batteries back up to about 12 volts each for the charger to see them. The easiest way is take them to a qualified battery shop that has a step charger for sealed batteries. If you attempt to use a car charger on sealed batteries, you will ruin the batteries or even blow them up as the cases are sealed and the gas from charging has no way to escape. Some people have used a standard car battery charger on low only, applying a charge to one battery for about 15 minutes, then the other for 15, etc. until the batteries are back up to 12 volts, but again, using a car charger is dangerous and could cause the battery to explode.

Jet 3 Ultra... | Answered on May 23, 2018

The flashing lights is a fault code. Count how many lights are flashing, and let us know, then we can tell you what the fault is. Check that both free-wheel levers are in the correct place. Good luck. Neil.

Jet 3 Ultra... | Answered on Apr 23, 2018

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