KitchenAid Blenders - Recent Questions, Troubleshooting & Support


I know it's a late reply but I have plenty here in New Zealand.

KitchenAid... | Answered on Nov 02, 2019


Hiya,

Sorry you are experiencing an issue with your blender. Sadly you will have have to replace the whole blade assembly in this instance.

Please see our help video for your perusal.

https://www.youtube.com/watch?v=c-3qS7k3KeM

I hope we could help you resolve your issue :-)

KitchenAid... | Answered on Oct 23, 2019


Hiya,

Sorry you are experiencing problem with your appliance. We have created help pages and videos to help you resolve this issue, please see the relevant links below for you perusal:
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidBlenderHelp/KitchenAidSplitCouplerRemoval/tabid/180/Default.aspx

https://www.youtube.com/watch?v=Qy9gCwSgUVg

https://www.youtube.com/watch?v=nhnuaSCoVjQ

Hopefully you will find our information helpful. Should you require any help, please don't hesitate to contact us.

KitchenAid... | Answered on Oct 23, 2019


I'm not familiar with that model number but if it is rubber with fingers sticking up then a large flat screwdriver under it and lever it up, bending it a little from 2 different sides and you should then be able to unscrew it (left hand thread I think) with your fingers. Failing that put in extra effort and wreck it off, the threaded part is aluminum and not strong enough to cause any damage to the motor shaft.
If the coupling is internal splines in a hole ask me another question.

KitchenAid KSB5... | Answered on Oct 17, 2019


I'm not familiar with that model number but if it is rubber with fingers sticking up then a large flat screwdriver under it and lever it up, bending it a little from 2 different sides and you should then be able to unscrew it (left hand thread I think) with your fingers. Failing that put in extra effort and wreck it off, the threaded part is aluminum and not strong enough to cause any damage to the motor shaft.
If the coupling is internal splines in a hole ask me another question.

KitchenAid KSB5... | Answered on Oct 17, 2019


Contact your local Kitchen Aid service agent

KitchenAid... | Answered on Oct 17, 2019


Hiya,

Sorry to hear you are experiencing an issue with your blender. We believe that the described issue indicates control board fault.

If you have KSB555, please follow the link below to show you how to replace this part on your appliance.

https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidBlenderHelp/HowtochangetheControlBoardonaKSB555/tabid/650/Default.aspx

https://www.youtube.com/watch?v=Lafh8UGn4No

Hope you found this useful :-)

KitchenAid... | Answered on Sep 12, 2019


how to tighten nut on kitchen aid blender

KitchenAid... | Answered on Sep 12, 2019


Can you check it without the beaker on? It could be the blade seizing up, how free does it turn by hand?

KitchenAid... | Answered on Oct 16, 2018


You will likely need to replace the beaker anyway, the drive which is now melted to the motor coupling is only supplied as part of the beaker/blade assembly. You will also need a motor coupling.

KitchenAid... | Answered on Apr 09, 2018


If it is not something to do with the coupling (rubber one on the jug bottom and hard plastic one on top of the motor) then I'd be checking that the cutter shaft is not getting hot. If it was the motor playing up normally they pop into error and stop with flashing lights. The switch panels give very little trouble.

KitchenAid... | Answered on Jan 18, 2018


The motor windings have failed. It needs the motor replaced, so it will need to go to a repair center near you. You can find all the information you need from their website.

KitchenAid KSB3... | Answered on Nov 16, 2017


I drill a hole in the outer rim of the old coupling and then using a hammer and punch in the hole whack it in the same direction it turns when the motor is running. That will eventually unscrew the coupling and you will be able to screw the new one on. There is no need to make a big effort to tighten the new coupling up hard, over time it self tightens with use, that's why you are having trouble undoing it. Just screw it up as far as it wants to go by hand.

KitchenAid... | Answered on Nov 02, 2017


Sounds like its overloaded. Feed it slowly

KitchenAid KSB3... | Answered on Oct 01, 2017


Buy a new one

KitchenAid... | Answered on Sep 23, 2017


Make sure that the big black nut under the jar is tight. It holds the blade and bearing assembly into the beaker. The odd one can leave the factory not properly tightened up and vibration loosens it off. Nobody is telling you it will be easy to tighten that nut up because it isn't.

KitchenAid... | Answered on Jun 24, 2017


I would say pull it apart again and fiddle about with it a bit paying some attention to that spring loaded ring that's causing you grief. I don't have one here to look at but I know I've seen that problem before and it's something to do with that ring underneath needing to be turned to a certain position so that it engages properly. There are some notches in it that need to be in a p[articular position. We never saw that version for too long, the following model had a plastic beaker without all that rubbish on the bottom.

KitchenAid... | Answered on Mar 24, 2017


You will probably fine that the fuse gear has failed. If the motor runs and the planetary and front drive does not turn then the solution is only going to be found inside the gearbox.

KitchenAid... | Answered on Mar 24, 2017


More often than not it will need the motor to be replaced, only Kitchen Aid parts will do, motors are usually unique to brands and models. Sometimes it can be the control/button panel but normally the motor.

KitchenAid... | Answered on Mar 10, 2017

Not finding what you are looking for?
KitchenAid Logo

328 questions posted

Ask a Question

Usually answered in minutes!

Top KitchenAid Blenders Experts

Appliance engineer

Level 2 Expert

169 Answers

eyecam

Level 2 Expert

96 Answers

Cindy Wells

Level 3 Expert

6048 Answers

Are you a KitchenAid Blender Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...