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Krups Recent Questions, Troubleshooting Help & Support

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Look for a red re-set button. If it has one push it in. If no re set button it likely is dead. Make sure power outlet is working first.

Krups Coffee... | Answered on Feb 17, 2019


It’s telling me the brewing unit is missing ?

Krups Super... | Answered on Feb 10, 2019


It is your device you can do anything you want to. The question is should I and the answer is no.

Krups Coffee... | Answered on Feb 09, 2019


The manual is available here. Amazon.com, of all places. Whod'a thunk it?

Krups Crystal... | Answered on Feb 09, 2019


You can try to put in a small bleeding resistor to push away the 30 Volts. However, this is not a proper solution.
Check where the 30 volts have it's origin. If you spot a false connection somewhere, fix this.

Krups Coffee... | Answered on Jan 28, 2019


Please contact krups for this error code. They refuse to give answers about how and what without the right code and machine number.

Krups Coffee... | Answered on Jan 22, 2019


Sounds exactly like a heavy case of calcium buildup. Most likely you need to flush the machine with vinegar for a lot of times (10x) and use proper cleaning methods to clean it up by hand. However, i think it's faster to bring it to a repair service and pay 100 dollars.

Krups Coffee... | Answered on Jan 22, 2019


Call krups and let the unit be repaired under warranty.
Whatever they will tell, this is a design flaw and needs to be repaired by krups without cost.

Krups Coffee... | Answered on Jan 22, 2019


Sounds like a defect in the main board. Call Krups customer support for what the options are in replacing the machine. This is not caused by yourself.

Krups Nespresso... | Answered on Jan 22, 2019


This indicates that one of the hoses has a small leak in the pipe right before the brewing compartment. Make sure the machine is descaled of course. If nothing improves, contact Krups support.

Krups Coffee... | Answered on Jan 22, 2019


Probably the button underneath is stuck. This is a membrane button that can get damaged and doesn't make good contact anymore. Since this is an old question, i dont think it matters anymore.

Krups Dolce... | Answered on Jan 22, 2019


Yes. However you have to be careful to keep everything clean yourself.

Krups Coffee... | Answered on Jan 22, 2019


You Just said you opened it, How did you manage this?

Krups Coffee... | Answered on Jan 22, 2019


Please contact Krups customer service for help.
https://www.krupsusa.com/consumer-services/Contact-us
They should be able to connect you through to a service employee.

Krups Coffee... | Answered on Jan 22, 2019

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