OKI Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


I called this number - 1-800-654-3282 available 24/7
and they have steps
1. Turn off the printer
2. Press the "menu" and "online"
3. Press until the screen says - "Format User Flash"
4. Press "enter"
5. Restart printer when prompted

OKI Printing... | Answered on Sep 03, 2019


sounds like the printer heads needs to be clean or a paper jam.

your printer should have came with self cleaning software

paper jam
remove paper tray, open all access to printer to check if there is a crumbled paper or even a small torn piece of paper from a previous jam.

if successful restart your printer

OKI Office... | Answered on Aug 23, 2019


Error code 122 means " Low voltage FAN error ".

Is the FAN (bottom right of the front) of the low voltage power supply block working? Is the FAN connector connected correctly?

Check to make sure connection of the FAN connector. Replace the low voltage power supply unit. Replace the FAN motor. Replace the low voltage power supply unit.

Source: https://www.okoki.co.uk/how-to-fix-oki-printer-error-codes

OKI Office... | Answered on Jun 16, 2019


in case you need it ....The Administrator log in for the menus s :admin pw: aaaaaa

your answer is here:
http://www.manualslib.com/manual/916780/Oki-Mc361.html?page=19

OKI Office... | Answered on Jun 14, 2019


In the side of the blue handle on the toner there should be a window that has a white flag inside it. the surface of the flag may be dirty and require cleaning. alternatively, there is a sensor opposite this in the side of the printer that "looks" for the white flag moving during the startup sequence that may also require cleaning. K in the code would indicate K or black toner is the one to be checking.

OKI C5250n... | Answered on Jun 11, 2019


Sometimes if there was a paper jam and someone removed it without getting all of the paper, then there could be a small piece of paper still in the way of the sensor. If you have any compressed air it might help to blow it out of the sensor area. I have had issues with that in the past as well, so I opened up the area it said it was jammed - gave it a good going over with the can of compresses air, and it seemed to clear out the jam.

OKI Office... | Answered on Apr 18, 2019


It could be a re-allocation of IP address. The best solution to that is to allocate the printer a specific permanent IP address and but the same setting into the port address for the machine on every PC using it

OKI Office... | Answered on Mar 18, 2019

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