Royal Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

Lift the carriage cover. Take note of the position of the ribbon in the ribbon guide and squeeze the ribbon cartridge sides while pulling straight up. When installing the new ribbon cartridge, make sure to seat it properly with the ribbon captured in the ribbon guide. Close the carriage cover.

Royal Office... | Answered on Nov 14, 2019

I had a similar problem. My Royal HT88 Shredder would work intermittently. It would work best with small pieces of paper, about half the normal 8.5" width. I took it apart to check for jams and I noticed that the motor wasn't mounted securely to it's bracket. I tightened those screws and behold, it works just fine!

Royal HT88... | Answered on Apr 26, 2019

sadly they never made any replacements for them it is a throw away item

Royal Office... | Answered on Apr 26, 2019

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