Samsung Refrigerators - Recent Questions, Troubleshooting & Support

figure out if its mounted than if its not figure out what its stuck on

Samsung... | Answered 3 days ago

try samsungs website and download the owners manual for it. it'll be in there

Samsung... | Answered on Dec 02, 2019

Error Code 6 E is due to a faulty defrost sensor. You should contact Samsung customer service.

Samsung... | Answered on Nov 30, 2019

Hi ,the # u r giving is for the water filter. Need to find source of water that is leaking in area. Remove and replace Filter. Use hairdryer to release bucket.

Samsung... | Answered on Nov 27, 2019

Hi ndb2157,

Please determine whether the ice bucket is being blocked by the ice or by the part of the icemaker is being dislodged. If it's ice blocking it, please reinsert the bucket, closing the doors, then dispense some ice to see if the auger in the bucket can move the ice out of the way so the bucket can be removed.

Hope it helps.

Thank you for using FixYa.

Samsung RF265AA... | Answered on Nov 26, 2019

Every model is a bit different, but there should be an ice maker option on the control panel. Your best bet is to look in your owners manual or do a search for your model number online.

Samsung... | Answered on Nov 26, 2019

That sounds like a power glitch. Try pressing and holding the power freeze and power cool buttons at the same time for about 8 to 13 seconds and see if it clears.

If that doesn't do it, let me know and I'll dig up the Fast Track on it.

Samsung RF265AA... | Answered on Nov 25, 2019


Samsung... | Answered on Nov 21, 2019

My Samsung French-door frig had the same problem - try resetting ice maker - red button on the side of the ice maker. If that doesn't work call Samsung service - I had a bad circuit board which needed to be replaced by local Samsung repair service.

Samsung RF265AA... | Answered on Nov 21, 2019

Here's a link to a great website that will help you understand what might be causing your freezer to have that ice build up. I could explain it here, but if you look at this link, they've already done a wonderful job.

Good luck!

Samsung... | Answered on Nov 20, 2019

check thermistors and cold control thermostat

Samsung... | Answered on Nov 20, 2019

No one can help as you have not actually said what the problem is? It just says "Problem with Samsung Ref." Without any info all anyone can do is suggest going to the Samsung website, find the customer service number and give them a call. Sometimes they will also have troubleshooting on their site under support.

Samsung... | Answered on Oct 30, 2019

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