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It varies by model number of the stapler. Your recourse is to determine the model number and inquire with Black and Decker chat support. How do I know? I just tried the chat and was told so.

Staples Tools &... | Answered on Oct 18, 2019


You have it set to the semi permanent setting which is used to temporarily staple paper. Document done this way can have the staple slid out. Normally you turn or slide the bottom former plate. Your stapler seems to take a flat wire cartridge.
https://accoblobstorageus.blob.core.windows.net/literature/f4fe49bc-033e-4e5b-a10c-3bcc61c31397.pdf

Staples Tools &... | Answered on Sep 25, 2019


Usual cause is paper jammed in the cutting heads.

Staples Office... | Answered on Sep 17, 2019


i suggest you contact staples

Staples Tools &... | Answered on Sep 13, 2019


On the top of the mouse at the very back, where the top comes to a point, slip your fingernail under that point and pry upwards. This opens the battery door. It is not on the bottom, nor does it slide.

Staples... | Answered on Jun 18, 2019

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